MANILA--Philippine Airlines has successfully upgraded its passenger service system. In a statement sent to media, the management said the flag carrier's IT system is now powered by the next-generation Amadeus Altea technology for more efficient bookings, ticketing, check-in and boarding. The new system enhances passengers' end-to-end experience by providing the following: 1. Easier booking, automated customer preference recognition. 2. Faster check-in process. 3. Better online check-in experience. 4. Seamless service from interline partners. 5. Real-time, personalized alerts for flight changes, etc. PAL is again accepting bookings, ticket purchases, rebooking, ref...
Keep on reading: PAL’s system upgrade a success
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