MANILA -- Philippine Airlines (PAL) will upgrade to a more advanced passenger service system powered by next-generation technology next month, as part of a total transformation towards becoming a 5-Star airline. The multi-awarded flag carrier aims to enhance passenger satisfaction with a smoother booking-to-boarding experience at different points of contact. PAL's new IT computer system, using the Altea PSS Suite by Amadeus, will allow airline customers to benefit from greater convenience inbooking reservations, ticketing, check-in and boarding processes.Some of the benefits they can expect: Easier booking and automated recognition of customer preferences Faster check-in pr...
Keep on reading: PAL system upgrade to benefit passengers
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