TOKYO ---More small businesses in Japan, including restaurants and stores along shopping streets, have been making efforts to improve the quality of their foreign-language customer services. The number of foreign tourists in the country has dramatically risen, resulting in an increase in tourists who visit even local commercial districts. Similar measures have already been taken by major businesses such as department stores and home appliance retailers. With the 2020 Tokyo Olympics and Paralympics approaching, small businesses also have been compelled to tackle the situation. A little effort goes a long way "Would you like any dessert?" A 32-year-old male employee repeated the Eng...
Keep on reading: Small shops in Japan boosting customer service in English
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